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Youpark.com is acting as a partner to this site for
providing mobile games & applications to its users.
Therefore all Youpark policies would be applicable to
Software purchases made on its partner's mobile
software portal.
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Policies related to customer rights
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A.
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Refund
Policy
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B.
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Support Policy
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C.
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Privacy Policy
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D.
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Security Policy
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E.
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Indemnity Policy
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F.
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End-User Policy
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A.
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Refund Policy
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1.
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Youpark return / refund policy is subjective to the
‘developers’ return / refund policy in
which case the developer may accept or reject the
refund claim. Youpark is committed to serve the
customers with best applications and software.
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2.
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If you are not satisfied with the application(s) or
software(s) purchased from Youpark or its Partner's
site, please immediately contact at
REFUND@youpark.com or fill in the refund form within 15 days of the
purchase with the purchase order number and a
“valid reason” for the return request.
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3.
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We request all the customers to directly contact
Youpark in any return / refund instance because it is
Youpark's responsibility to contact the developer for
all return / refund claims. In such instances,
customers are requested to allow reasonable time to
Youpark for return / refund claims.
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4.
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In case of successful settlement where the customer
money is refunded by Youpark, the customer is
requested to delete the program / software / product
from his custody which was downloaded or purchased
from Youpark or any of its value added channels. It
also implies that customer will also remove or delete
the registration code of the product along with any
source (email, SMS etc) that was sent to the customer
to communicate registration code.
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5.
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Youpark cannot offer refunds in cases such as:
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Software purchased mistakenly for the wrong device or
platform
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Promotion codes not provided during the purchase
process
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6.
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Youpark's refund policy shall be available on
Youpark.com and/or its partner's Software portal for
the reference of all stakeholders. Any modifications
in the policy shall also be posted on these websites.
By visiting and purchasing from www.youpark.com or its
partner's software portal, you provide your consent to
the refund policy of Youpark.
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For any questions regarding our privacy policy, please
contact us.
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B.
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Support Policy
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1.
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Youpark is committed to efficient user support to its
users and considers maintaining strong relations with
its users and partners as a vital element of its
success strategy.
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2.
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In case the user has a problem or a query regarding
issues pertaining to Youpark, he/she can contact
Youpark support team round the clock at
support@youpark.com or fill in the Support form. The user can also fill
in the Customer Service Form in order to reach our
support team. They can also provide their suggestions
at
admin@youpark.com
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3.
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Under normal circumstances, Youpark support team shall
respond to the user queries within 1 Business Day.
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4.
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Software developer's primary responsibility is to
address user support issues related to Product Keys,
Defects, Bugs, Technical problems associated with a
particular product. In this case, Youpark will act as
an intermediary party between the user and software
developer and the user should contact Youpark at
support@youpark.com in the first instance.
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5.
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On the other hand, if the user requires more
information regarding the installation or usage of
product/products, such type of queries should be sent
by the user directly to the developer's contact
information provided with the product on
www.youpark.com.
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6.
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Youpark, its partner or the Software Developer shall
not be responsible for free software, Trial software
or software purchased mistakenly for the wrong device
or platform by the user.
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7.
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Youpark's support policy shall be available on
Youpark.com and/or its partner's Software portal for
the reference of all stakeholders. Any modifications
in the policy shall also be posted on these websites.
By visiting and purchasing from www.youpark.com or its
partner's software portal, you provide your consent to
the support policy of Youpark.
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For any questions regarding our privacy policy, please
contact us
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C.
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Privacy Policy
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1.
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Youpark and/or its partner neither believe in the
policy of giving out, nor selling/renting the
customer's private information to any third party, for
use in marketing and/or solicitation activities.
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2.
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All of the personal information provided by the
customers is used only to provide better services to
Youpark and its partner's customers and improve their
shopping experience.
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3.
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The customer's personal information (which may include
name, address, telephone number, e-mail address,
credit card information, age and personal interests)
may be required in various situations including but
not limited to:
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a.
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Registration with www.youpark.com or Youpark partner's
Mobile Content
portal
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b.
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Participation in different promotional activities or
contests.
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c.
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Generation of a registration key by a software
developer; in this case, Youpark may be required by
the software developers to provide relevant customer
information in order for them to generate a
registration key and email it to the customer. If you
have any suspicion regarding any misuse of your
information by any software developer, please
contact
us immediately. Youpark cannot be held responsible
for the privacy policies of any individual software
developer. For concerns regarding the privacy
practices of any software developer or independent
software vendor/company, please contact them directly.
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4.
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Youpark and/or its partner shall use the best possible
mechanism to ensure that no individual information
related to a customer is provided to a third party.
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5.
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Youpark and/or its partner may disclose the customer's
personal information only under special circumstances,
such as when we believe it is required by law.
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6.
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Youpark and/or its partner may aggregate the customer
information in order to better understand the
customers and improve their shopping experience.
Youpark reserves the right to share these cumulative
statistics (and not the individual information) with
Youpark business partners.
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7.
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Youpark utilizes cookies to provide the customers
advanced services. These are small files stored by the
internet browser installed on your computer system
when you browse through Youpark and make transactions.
However, these cookies do not contain customer's
private information. The customer has the right to
change his/her browser settings to disable the receipt
of cookies. However, these cookies must be enabled in
order to complete a purchase transaction on
www.youpark.com or its partners' software portal.
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8.
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Youpark's privacy policy shall be available on
Youpark.com and/or its partner's Software portal for
the reference of all stakeholders. Any modifications
in the policy shall also be posted on these websites.
By visiting and purchasing from www.youpark.com or its
partner's software portal, you provide your consent to
the privacy policy of Youpark.
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For any questions regarding our privacy policy, please
contact us
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D.
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Security Policy
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1.
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As stated in Youpark's Privacy Policy, Youpark shall
use the best possible mechanism to ensure that no
individual information related to a customer is
provided to a third party.
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2.
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Youpark uses encryption to guarantee that any personal
information provided by the customer (including names,
address and credit card number) is 100% secure when it
is sent/received over the internet. Youpark provides
its and its partner's customers complete assurance
about the confidentiality of their personal
information provided during a transaction.
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3.
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If any unauthorized purchase is made using your credit
card, as a result of shopping at Youpark or its
partner's software store, you shall be liable to pay
nothing. Youpark has a strict policy of returning your
full amount in case of any unauthorized use of your
credit card.
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4.
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Youpark's security policy shall be available on
Youpark.com and/or its partner's Software portal for
the reference of all stakeholders. Any modifications
in the policy shall also be posted on these websites.
By visiting and purchasing from www.youpark.com or its
partner's software portal, you provide your consent to
the security policy of Youpark.
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For any questions regarding our privacy policy, please
contact us
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E.
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Indemnity Policy
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1.
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Youpark and its partner are hosting and providing
access to software products developed by parties other
than Youpark and its partner. These are NOT Youpark's
own products and Youpark cannot make any
representation regarding the safety, quality or
suitability of the software as these apply to a
particular customer.
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2.
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Youpark shall make reasonable efforts to monitor the
software products being distributed from
www.youpark.com or its partner's site but does not
guarantee to test, certify or validate any of these
products.
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3.
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The customer is solely responsible for any
repercussions resulting from the downloading,
installation and use of any software. Youpark or its
Partner shall not be held liable to any damages
resulting from the downloading, installation, use,
modification, or distribution of any software.
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4.
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Youpark is only liable to provide support to its and
its partner's users based on its support policy.
Please refer to our Support Policy for details.
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5.
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Youpark's indemnity policy shall be available on
Youpark.com and/or its partner's Software portal for
the reference of all stakeholders. Any modifications
in the policy shall also be posted on these websites.
By visiting and purchasing from www.youpark.com or its
partner's software portal, you provide your consent to
the indemnity policy of Youpark.
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For any questions regarding our privacy policy, please
contact us
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F.
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End-User Policy
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The software for your mobile developed by or provided
to Youpark through its affiliated partners is
protected by copyright and developers rights of
ownership of the Denmark (1) Use of such software is
governed by the terms of the end user license
agreement, which accompanies such software. You can
not Use the software unless you agree to the terms of
such end-user license agreement. (2) You can not
distribute, render and share the software with price
tag unless Youpark gives you a written consent.
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1.
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Once you have purchased and downloaded any content
from www.youpark.com or its partner's Software portal
you cannot cancel your purchase when the product has
been downloaded towards your handheld device. If you
are experiencing problems regarding download or
installation please view our support policy.
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2.
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Youpark reserves the right to change the prices and
situate new prices for its own developed software at
any time.
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3.
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You agree and give your consent that all the charges
and costs for sending or receiving text messages,
download, updates, emails, or any other data
transmission or use costs from any mobile operator,
carrier, or other service provider are your sole
responsibility. Please contact your carrier/mobile
operator for information on data transfer charges.
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4.
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Youpark expects its and its partner's customers to
understand and agree that technical processing and
transmission may involve (a) Transmissions through
various networks (b) adjustments necessary to
technical requirements of connecting networks.
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5.
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You agree and acknowledge that Youpark or its
Partner(1) shall not be liable to you or to any third
party for any modification, suspension, or
discontinuance of its provided Services (2) reserve0
the right to Temporarily or permanently discontinue
any component or all of its offerings at any time with
or with out any notification.
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6.
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Youpark and/or its Partner shall not be held
responsible for any of the repercussions or damages in
the device resulting due to any software.
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7.
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For all Software's developed by Youpark (a)Youpark
grants you a non-exclusive, non-transferable license
to install and to use the downloadable, free version
of software (b) Youpark will not be responsible to
provide support in 24 hours for any free of charge
applications.
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8.
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You agree and acknowledge that (1) Any software which
is developed and distributed by Youpark or its Partner
as free version can only be distributed free of charge
and can not be sold, leased or rented. (2)When you
purchase any third party developed software from
Youpark's or its Partner's software storefront you are
only granted a personal, non-transferable,
non-exclusive license, for using the software.
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9.
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You agree not to translate, reverse engineer, reverse
compile, disassemble, or make derivative works of any
software whether you purchased or obtained as free or
trial version from Youpark or its Partner's software
store. You agree not to modify the Software or service
in any manner or form, or to use illegally modified
versions of the Software including, without
limitation, for the purpose of obtaining unauthorized
access to the Services or disabling features of the
Software or Services. You agree not to access the
Services by any means other than through the interface
that is provided by Youpark or its partners for use in
accessing the Services.
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10.
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With respect to Youpark and its Partner, any
information and services provided or accessed through
Youpark.com or its partner's software portal:
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(i)
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Youpark and/or its Partner makes no warranties
whatsoever with regard to any information, good or
service including, without limitation, warranties of
accuracy, completeness, usefulness, merchantability,
safety or fitness of service
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(ii)
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Youpark and/or its Partner will not be liable, under
any circumstance, for any loss, cost or damage arising
directly or indirectly from any act or omission of any
person or from any information, good or service;
except to the extent the foregoing may not be
disclaimed under law.
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(iii)
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Youpark and/or its Partner do not assume liability to
subscribers or others for any failure to enforce any
guidelines.
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11.
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Some of the information we collect from our users
could identify them personally. Such Information
includes a person's name, email address, and credit
card number. We will not share any individual's
personal Information with any third party without that
individual's consent except as required or requested
by law or necessary for key generation by software
developer. Youpark will not use any personal
information you provided for purposes not even related
to the services or promotions of Youpark for which you
sign up, unless we notify you in advance and give you
the opportunity to choose not to provide this
information to us.
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12.
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Youpark's End-User policy shall be available on
Youpark.com and/or its partner's Software portal for
the reference of all stakeholders. Any modifications
in the policy shall also be posted on these websites.
By visiting and purchasing from www.youpark.com or its
partner's software portal, you provide your consent to
the End-User policy of Youpark.
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For any questions regarding our privacy policy, please
contact us
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